We have a 30-day return policy, which means you have 30 days after receiving your item to request make make a claim. Contact us at firstname.lastname@example.org or (503) 241-2770 to inform us of the issue so that we can work out the best resolution. Unfortunately, we cannot accept returns of custom products.
Manufacturers' liability is expressly limited to the replacement of defective product.
You can always contact us for any question, concern, or comment at email@example.com or (503)-241-2770.